FAQs

Q?

Do your printers work with any EHR system?

A.

Yes, our printers are Cerner Certified, Epic Tested, and Meditech Approved. We can also create custom programs that work with every EHR system.

Q?

Can you add barcodes to our labels and wristbands?

A.

We have custom programs that reside on the printer and we can add any barcode to your labels and wristbands. We will work with the client and IS department to create and test all our custom programs.

Q?

We were told to buy Zebra printers. Are there other printer options?

A.

Multicard Healthcare provides Zebra printers, but there are other options. All of our printers can directly replace existing Zebra printers. And all of our printers can be configured to work with any EHR system. Talk to us about your needs and we can map out a simple plan to implement the right printer ecosystem for you.

Q?

Are you part of a GPO?

A.

At this point we are not but we are working to join one. We provide a very competitive pricing for all our supplies. In most cases we are at least 10-15% less expensive than our competitors, even when those products are on a GPO.

Q?

Can you provide custom labels?

A.

We carry all sizes and shapes and we can also create custom labels. We can do custom sizes, pre-printing, and have pulled off some very complex label designs for our customers.

Q?

Can you attend committee meeting about patient identification solutions?

A.

This is at the heart of what we do. We regularly attend committee and project team meetings in order to make the best recommendation for your printer ecosystem, barcode technology, wristband & label media, and integration with your EHR system.

Q?

Do you have bedside patient ID solutions?

A.

We carry a few products that can help you. Our Infinea X , Linea pro solutions for the iPhone, iPod and iPad will work with Rover (Epic) and many other Healthcare Apps. We also carry handheld printers that are Wi-Fi enabled.